Answer about your business- You don't fix a wrong AI answer inside the AI but at its sources.
- Ask, find out where the detail comes from, correct those pages and check again after a few weeks.
Step 1: Ask your customers' questions yourself
Ask ChatGPT, Google's AI Mode and other assistants exactly the questions your customers ask. Not just “What is Alpenhotel Muster?” but specifically: When is check-in? Can I bring my dog? How much is parking?
Note every answer with the date. That way you can see later whether things improved.
Step 2: Find out where the wrong detail comes from
ChatGPT with web search and Google's AI Mode usually show the sources they built the answer from. That is usually where the wrong value sits.
- Open every cited source and look for the detail in question.
- Also check pages that are not cited but say the same. They often copy each other.
- If you can't find the detail anywhere, it probably comes from general model knowledge. Then patience and a consistent web are what helps.
Step 3: Make your own details unambiguous
Before asking others to correct anything, your website should answer the question clearly. Hours, prices and rules belong on the page as clear details, not hidden in a long paragraph or only in a PDF.
Then align your own profiles: Google Business Profile, Apple Maps, Bing Places and your social media pages. You can make these changes yourself right away.
Step 4: Get portals and directories corrected
For other people's pages, request the correction. A good request is short and clear:
- Who you are and which listing it concerns, with a link
- Which detail is wrong and what is right
- Where the right value can be checked, meaning your website
Start with the big platforms. Many small sites take their data from there and become right over time on their own.
Step 5: Check again and keep at it
After two to four weeks check whether the corrections are live and follow up where nothing happened. Then ask the questions from step 1 again. Answers based on web search often change within days once the sources are right.
faktado.ai runs exactly this loop for you: asking the questions every 3 days, finding the sources, preparing requests, checking again and reminding you to follow up.
FAQ
Does the thumbs down in ChatGPT help?
It gives the provider feedback but does not change the answer for other users right away. Correcting the sources works more reliably.
Can I report my data to an AI directly?
There is no general way to do that for business data. The AI reads the web, so that is where you need to start.
What if a platform does not respond?
Follow up and look for the source it copies from. The error often disappears once the big portal is corrected.
Harald FischlManaging Director, maxonlineHarald is Managing Director of maxonline, an SEO and GEO agency from Lower Austria focused on hospitality. He works every day on how businesses are presented correctly in search engines and AI answers. More about Harald